Legal
Disclosure summary
The full set of IronHead™ customer-facing legal disclosures, indexed by audience so you can find the right document whether you came here from an auction page, a guide landing page, or a checkout receipt.
Effective 2026-08-26One-page hub · all eight disclosures are linked below.1By audience
- Buying on the auction floor. Read auction rules first, then buyer disclosures (as-is / mileage caveat / title-risk).
- Selling on the auction floor. Read seller agreement first (representations you affirm at submission), then auction rules (the buyer-side agreement your listing will be governed by).
- Buying a guide. Read guides disclaimer (safety, informational use, no-result guarantee). Refunds policy covers guide-specific refund mechanics.
- Something went wrong. Start with dispute resolution, then check the refunds & cancellations page if the issue concerns a refund or chargeback.
- Everybody. Terms of service and Privacy cover the standing rules of the site that apply on every page.
Every disclosure, one line at a time
Every visitor
Terms of serviceThe site-wide contract for using IronHead — your account, what the platform covers, what it does not, and the standing rules on prohibited use.Read the full disclosureAuction buyers
Auction rulesHow a bid works on IronHead: the bid is a binding offer, hammer-fall, the soft-close window, settlement deadlines, and what happens on buyer default.Read the full disclosureAuction sellers
Seller agreementWhat a seller affirms at the moment of listing submission: ownership, title status, mileage accuracy, condition disclosure, fees, manual settlement coordination, and dispute cooperation.Read the full disclosureAuction buyers
Buyer disclosuresWhat the as-is sale actually means: no implied warranty, mileage is seller-reported not independently verified, title-transfer risk sits with the buyer, parts lots carry their own caveats.Read the full disclosureEveryone with an order
Refunds & cancellationsHow refunds and cancellations work — buyer-initiated, seller-initiated, and platform-initiated (fraud, material misrepresentation) — and the standing rule on chargebacks.Read the full disclosureEveryone with a dispute
Dispute resolutionThe stepped process for when something goes wrong: open a ticket, escalate to mediation, optional independent arbitration by mutual consent.Read the full disclosureGuide buyers
Guides disclaimerSafety warnings, informational-use limitation, model/year variation, what to verify with authoritative sources, no completeness or accuracy warranty, no result guarantee.Read the full disclosureEffective date: 2026-08-26. Every disclosure indexed above is informational and has not been reviewed by qualified counsel. Items about jurisdiction-specific enforceability, carve-outs for non-excludable consumer rights, and the contractual effect of arbitration clauses require professional legal review before any of these documents can be relied on as a binding contract.